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Category: principles and practices of marketing

Customer Behavior Revision Questions

November 27, 2020December 4, 2020 KNEC notes and Past Papers

State 4 characteristics of a consumer market Identify 4 demographic variables that an organization may use to segment a consumer market Highlight the criteria that should be used in assessing the suitability of a market segment (8 marks) Describe 5 Read More …

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Emerging Issues In Marketing Revision Questions

November 27, 2020December 4, 2020 KNEC notes and Past Papers

Explain 6 benefits that a marketing company society derives from integrating I.T. in the marketing activities (12 marks) Mwaki Ltd sells mobile phone accessories and its sales have been increasing steadily for the last 5 years. Explain 6 factors that Read More …

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Customer Care Revision Questions

November 27, 2020December 4, 2020 KNEC notes and Past Papers

Poor customer care in an organization can manifest itself in various ways, outline these ways (10 marks) List 3 objectives of customer care programme in an organization (3 marks) Customers of ABC Co. Ltd have been complaining about the process Read More …

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Place Revision Questions

November 27, 2020December 4, 2020 KNEC notes and Past Papers

Lopta ltd intends to make delivery process more effective. Explain ways in which an organization would capture this objective (10 marks) Sungu ltd manufactures a wide range of household products. Highlight the benefits the organization could derive from the intensive Read More …

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Price Revision Questions

November 27, 2020December 4, 2020 KNEC notes and Past Papers

Highlight the circumstances under which an organization would find it necessary to reduce the price on its products (10 marks) Hamisi intends to start a hotel business in middle class residential area. Highlight 4 factors that should guide Hamisi in Read More …

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Product Revision Questions

November 27, 2020December 4, 2020 KNEC notes and Past Papers

Lyex a manufacturer of cooking oil has been experiencing a decline in sales of its products. Explain measure that the company could take to reverse the trend (10 marks) Give reasons for popularity of plastic packages as used by many Read More …

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Marketing Environment Revision Questions

November 27, 2020December 4, 2020 KNEC notes and Past Papers

Outline 4 factors in economic environment which may affect marketing activities in an organization (4 marks) Demographic variables? Explain 5 legislations likely to affect operation of a business in Kenya (10 marks) Explain 6 environmental factors that influence the business Read More …

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Introduction to Marketing Revision Questions

November 27, 2020December 4, 2020 KNEC notes and Past Papers

For exchange potential to exist there are certain activities that should be met. Outline the conditions (10 marks) Mako Ltd, a newly established organization intends to adopt the marketing concept in its operations. Explain benefits that an organization would derive Read More …

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Ways of Coping Up with Challenges

November 27, 2020December 4, 2020 KNEC notes and Past Papers

Adopting new marketing strategies. Employing more resources in marketing teams. Coming up with legal measure to deal with fraudsters. Reaching a wide market to stay relevant. Coming up with model or design that would move customers. Using update technology to Read More …

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Challenges Posed By These Trends

November 27, 2020December 4, 2020 KNEC notes and Past Papers

Some trends and issues require more resources in order to meet the new trends and issues e.g. more funding. Government policy which might really affect the new trend/issue. New/more competitors coming into market. Changing market needs and wants. Coverage of Read More …

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