Communication skills notes: KNEC Diploma

The following topics/chapters are covered comprehensively in this module notes.
Topic 1: Introduction to Communication
Topic 2: Communication Process
Topic 3: Classification of Communication
Topic 4: Forms of Communication
Topic 5: Channels of Communication
Topic 6: Official Etiquette, Protocol and Diplomacy
Topic 7: Writing Skills
Topic 8: Summary
Topic 9: Report Writing Skills
Topic 10: Conducting Meetings and Minute Writing
Topic 11: Interviews
Topic 12: Public Relations and Customer Care
Topic 13: Emerging Issues in Communication

(Visited 107,754 times, 1 visits today)

26 thoughts on “Communication skills notes: KNEC Diploma”

Leave a Reply

Your email address will not be published. Required fields are marked *