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Category: Office adminstration and management / office organisation

Various aspects of office stationery and furniture

November 29, 2020December 7, 2020 KNEC notes and Past Papers

Definition office stationery- is a general term referring to all writing materials used in the office e.g. papers, envelops, rubber, ribbon, stencil, correcting fluid, stamp pad etc. It’s necessary to maintain effective control on use of stationery projects the correct Read More …

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Organization and Methods

November 29, 2020December 7, 2020 KNEC notes and Past Papers

Organization and methods refers to the systematic attempt on the part of an enterprise to improve and maintain office at a high level of efficiency. It is through organization and methods that office operations and procedures are continuously improved. Work Read More …

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Office correspondence

November 29, 2020December 7, 2020 KNEC notes and Past Papers

They also called mails. Mailing which is the process of receiving and sending letters in any organization Mails may be divided into three parts incoming mails outgoing mails interdepartmental mails Incoming mails Incoming mails section handles all correspondence coming to Read More …

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What are factors to be considered when deciding on the appropriate duplicating process

November 29, 2020 KNEC notes and Past Papers

Number of copies required Frequency of demand i.e. how often the machine will be used Number of colors required How urgently are copies needed Who would receive the document, this would decide whether type written or printed. Type set appearance Read More …

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Reprographic services

November 29, 2020December 7, 2020 KNEC notes and Past Papers

1. Photocopying Is a process of obtaining a copy of a document directly from the original with photographic details? Is only used when few copies are required or when on exact photographic reproduction is necessary Advantages Exact copies without losses Read More …

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Office forms

November 29, 2020December 7, 2020 KNEC notes and Past Papers

Objectives of forms control To introduce forms which are really necessary and ensure clerical work don’t become confusing due to many forms Ensure forms so designed as render best possible use at minimum cost To produce forms by the most Read More …

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What is microfilming

November 29, 2020December 7, 2020 KNEC notes and Past Papers

Is a method of retaining or keeping information by photographic records to reproduce when needed? The record are micro-photographed and kept either on roll film micro-fiche, aperture card or jacket When needed for reference the negative is shown on a Read More …

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Cross Referencing

November 29, 2020December 7, 2020 KNEC notes and Past Papers

It’s possible for a correspondence to be filed in 2 or 3 different files but only one file is available. A good cross reference system is needed .It’s a form of a card or folder directing a person to where Read More …

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Indexing

November 29, 2020December 7, 2020 KNEC notes and Past Papers

An index is a device for finding the position of a document or file in a system quickly and easily Filing index helps the location of any letter, record, files etc. Thus it provides quick reference which is essential of Read More …

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Explain various types of filing methods

November 29, 2020December 7, 2020 KNEC notes and Past Papers

This refers to how file covers or binders are kept in the filing cabinets 1. Vertical filing This is the keeping of files within the drawers, racks or in the shelves when one is on top of another They lie Read More …

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