Author: KNEC notes and Past Papers

Helps with reflection and ingenuity. Makes people aware that there is a problem that needs to be resolved. Prevents stagnation and fosters complex reasoning and creative problem solving leading to inventions, new institutions are forged in the heat of conflict. Read More …

It is a process in which a third party tries to help the parties in conflict to agree to meet and determine a common way to resolve their conflict. Advantages and Disadvantages Promotes forgiveness, harmony and peace Promotes unity through Read More …

It is a private process of conflict resolution in which one or more third parties decide how the conflict will be resolved.  The role of the disputants is to tell their stories only.  The decision reached by the More transparent Read More …

It is a legal process to solve conflicts Aims at achieving justice through courts Advantages and disadvantages  Acts as a deterrent adheres to the rule of law Less expensive More safe Free to express one’s feelings No reconciliation Violence may Read More …

Mediation  It is a process in which a third party helps parties in conflict to find a solution to their problem.  The third party facilitates the process but remains neutral. It is slow There is too much suspicion and mistrust Read More …

Empathy Seeking Assistance Decision-Making Critical Thinking Assertiveness Negation

Adjudication – This is a legal way of solving disputes, a judge listens to the views of both sides and makes a judgment that brings an end to the conflict the parties involved do not have much choice over who Read More …

There are various types of conflicts grouped according to those involved in the conflict; Intrapersonal conflicts – These are conflicts that occur within you they occur when you act or attempt to act in a way that goes against your Read More …

Negative The effects of conflicts can either be positive or negative. The negative effects unresolved conflicts will include the following:- Strained relationship—people in relationships will not relate well with each other. We avoid talking or interacting. Physical confrontation: – i.e. Read More …

DEFINITION Conflict is defined as disagreement between individuals. It can vary from a mild disagreement to an emotionally parked confrontation. It is a clash of interests, values, actions views of direction. This is connected with intra and interpersonal relations, negotiating Read More …