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Category: Organisation theory and behaviour

Change Management

November 30, 2020December 7, 2020 KNEC notes and Past Papers

Definition of Change Management Change simply refers to alteration in the existing conditions of an organization.One meaning of managing change refers to the making of changes in a planned and managed or systematic fashion. The aim is to more effectively Read More …

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Ways of managing stress in an organisation

November 30, 2020 KNEC notes and Past Papers

Organizational strategies for managing stress Encouraging more of organizational communication with the employees so that there is no role ambiguity/conflict. Effective communication can also change employee views. Managers can use better signs and symbols which are not misinterpreted by the Read More …

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Consequences of stress in an organisation

November 30, 2020 KNEC notes and Past Papers

High absenteeism High labour turnover Poor time keeping Poor performance and productivity Low morale Poor motivation Increased employee complaints Increased ill-health, accidents and incidents reports

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Causes of work stress

November 30, 2020December 7, 2020 KNEC notes and Past Papers

The factors leading to stress among individual are called as stressors. Some of the factors/stressors acting on employees are- Organizational factors – With the growth in organizational stress and complexity, there is increase in organizational factors also which cause stress Read More …

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Meaning of stress

November 30, 2020 KNEC notes and Past Papers

Stress: A state of mental or emotional strain or tension resulting from adverse or demanding circumstances. Employees stress: is a growing concern for organizations today. Stress can be defined as a lively circumstance in which people face constraints, opportunities, or Read More …

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Methods of handling conflicts in an organisation

November 30, 2020December 7, 2020 KNEC notes and Past Papers

Clarification of goals and objectives: The clarification and continual refinement of goals and objectives, role definitions and performance standards will help to avoid misunderstandings and conflict. Focusing attention on super ordinate goals that are shared by the parties in conflict Read More …

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Advantages and Disadvantages of Conflict

November 30, 2020 KNEC notes and Past Papers

Conflict can have both positive and negative consequences. On the positive side, conflict can bring energy to a competition and focus participants on the task at hand. It can also increase group cohesion and stimulate open discussion of issues. On Read More …

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Causes of Conflict in organisations

November 30, 2020 KNEC notes and Past Papers

limited resources Communication problems Differences in interests and goals Different perceptions, attitudes and lack of clarity about responsibilities Task interdependence

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Types of Conflict

November 30, 2020December 7, 2020 KNEC notes and Past Papers

These four types of conflict may be described as follows: Intrapersonal Conflict This type of conflict is also known as intraindividual or intrapsychic conflict. It occurs when an organizational member is required to perform certain tasks and roles that do Read More …

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Definition of Conflict Management

November 30, 2020 KNEC notes and Past Papers

Conflict is defined as an interactive process manifested in incompatibility, disagreement, or dissonance within or between social entities (i.e., individual, group, organization, etc.). Conflict can also be defined as the process in which one party perceives that its interests are Read More …

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