Types of Conflict

These four types of conflict may be described as follows:

  • Intrapersonal Conflict

This type of conflict is also known as intraindividual or intrapsychic conflict. It occurs when an organizational member is required to perform certain tasks and roles that do not match his or her expertise, interests, goals, and values.

  • Interpersonal Conflict

This is also known as dyadic conflict. It refers to conflict between two or more organizational members of the same or different hierarchical levels or units. The studies on superior–subordinate conflict relate to this type of conflict.

  • Intragroup Conflict

This is also known as intradepartmental conflict. It refers to conflict among members of a group or between two or more subgroups within a group in connection with its goals, tasks, procedures, and so on. Such a conflict may also occur as a result of incompatibilities or disagreements between some or all the members of a group and its leader(s).

  • Intergroup Conflict

This is also known as interdepartmental conflict. It refers to conflict between two or more units or groups within an organization. Conflicts between line and staff, production and marketing, and headquarters and field staffs are examples of this type of conflict. On special type of intergroup conflict is between labor and management.



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