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KNEC notes and Revision materials

Study notes, Revision materials and Past papers for courses examined by KNEC

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Author: KNEC notes and Past Papers

What are the measures to be taken to reduce delays in the distribution of mail

November 28, 2020 KNEC notes and Past Papers

Assign staff for distribution Establish clear channels for distributions Establish specific time for distribution-classify collection point Institute proper follow up systems and fix responsibilities Maintain constant communication with departments

Office adminstration and management / office organisationLeave a comment

Explain factors to be considered when choosing a filing system

November 28, 2020 KNEC notes and Past Papers

It should be easily accessible It should be suitable for the type of correspondence It should cater for future expansion It should be suitable to work with It should allow quick reference It should be able to safe guard documents/information

Office adminstration and management / office organisationLeave a comment

What are the functions of a research and development department

November 28, 2020 KNEC notes and Past Papers

Develop new methods of manufacturing Discover new products Explore new markets Find ways of improving existing products Develop better packaging

Office adminstration and management / office organisationLeave a comment

What are the functions of a research and development department

November 28, 2020 KNEC notes and Past Papers

Develop new methods of manufacturing Discover new products Explore new markets Find ways of improving existing products Develop better packaging

Office adminstration and management / office organisationLeave a comment

Outline ways in which an office worker may build good relations with seniors

November 28, 2020 KNEC notes and Past Papers

Complete work or schedule Follow instructions Report work related difficulties or problems promptly and accurately Requests for assistance if needed Help where appropriate Be courteous Give feedback to confirm understanding Adhere to policies and regulations

Office adminstration and management / office organisationLeave a comment

Outline the advantages of using office forms

November 28, 2020 KNEC notes and Past Papers

Time saving Limit responses Ensure uniformity of details

Office adminstration and management / office organisationLeave a comment

Outline ways of safeguarding files against unauthorized access

November 28, 2020 KNEC notes and Past Papers

Lock them up in cabinets Restrict access to non-registry staff

Office adminstration and management / office organisation1 Comment

What are duties of the accounts departments

November 28, 2020 KNEC notes and Past Papers

Preparations of the final accounts Preparations of the budget Budget control Credit control Payment of salaries Payment of debts Receiving payments

Office adminstration and management / office organisationLeave a comment

Outline reasons why open plan offices are popular

November 28, 2020 KNEC notes and Past Papers

They are economical in terms of space Supervision is easy They minimize staff movement Economy of equipment Economy of lighting Promote transparency of operations

principles and practices of marketingLeave a comment

Customer Behavior Revision Questions

November 28, 2020 KNEC notes and Past Papers

State 4 characteristics of a consumer market Identify 4 demographic variables that an organization may use to segment a consumer market Highlight the criteria that should be used in assessing the suitability of a market segment (8 marks) Describe 5 Read More …

principles and practices of marketingLeave a comment

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