Author: KNEC notes and Past Papers

Sharing resources and information fairly Not making unnecessary noise Taking up their work when colleagues are absent Being sympathetic to their colleagues Being respectful to colleagues Listening to other peoples opinion

When more than one name is used by a person or company When correspondence may be sought under more than one name When firm is known by its initials When the name has changed

Only few copies can be made at a time Copies tend to fade with time Confidentiality may be compromised Copies may be untidy

To preserve records for future reference To protect records against damage To provide evidence in case of any dispute e.g. in a court of law To keep the office tidy Preserve documents from wear and tear

It’s a fast means of communication The same message can be sent to many people simultaneously Large amount of information can be sent inform of attachment E-mail messages can be sent to the recipients mail box at any time at Read More …

Filling documents Storage of information and making the same available in future Connecting the departments with customers ,suppliers etc Circulating all necessary information to all concerned

Handling customers issues with urgency and concern By providing official dress code By providing suggestion boxes as a means of soliciting feedback from customers By using appropriate communication with customers By participating in charity events By providing quality products

It promotes the goods produced by the production department in an organization It gives customers feedback to the production department It trains the sales man and makes them knowledgeable about the different products produced by production department It carries out Read More …

Time management -complete tasks on schedule observe official working hours Response to different clients-handle them with tact, courtesy and diplomacy Responsibility-show initiative, work without supervision

A reader is required in order to refer to the information Its difficult to locate the information required from the film Poorly prepared film will not be readable It requires special equipment which is expensive Specialized knowledge is required to Read More …