The office staff must have some qualities to perform their duties more effectively and successfully. The main qualities of an office worker may be classified as under.
1. Personal
- Good hygiene
- Attractive personality
- Personnel interests
- Qualification/training
2. Office etiquette
Office etiquette means the code of professional conduct or social behavior
- Honest and loyal to his organization
- Should be well disciplined
- Behave with fellow office workers and customer in a polite and respectable way
- Should give due respect to his seniors
- Should be punctual and regular
3. Clerical activities
These include keeping records, preparing accounts .These kind of work in many office can be generally classified as
- Communication
- Calculations
- Records
- Reports
- Routine procedures
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