Qualities of office worker personnel

The office staff must have some qualities to perform their duties more effectively and successfully. The main qualities of an office worker may be classified as under.

1. Personal

  • Good hygiene
  • Attractive personality
  • Personnel interests
  • Qualification/training

2. Office etiquette

Office etiquette means the code of professional conduct or social behavior

  • Honest and loyal to his organization
  • Should be well disciplined
  • Behave with fellow office workers and customer in a polite and respectable way
  • Should give due respect to his seniors
  • Should be punctual and regular

3. Clerical activities

These include keeping records, preparing accounts .These kind of work in many office can be generally classified as

  • Communication
  • Calculations
  • Records
  • Reports
  • Routine procedures



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