Internal forces for change come from inside the organization. This may come from both human resource problems and managerial behavior. Human Resource Problems: These problems stem from employee perceptions about their work environment and conflict between an employee and organization Read More …
Author: KNEC notes and Past Papers
External Factors that Trigger Change in an Organization
External forces for change originate outside an organization. There are four key external forces for change: Demographic Characteristics: These include age, education, skill level and gender of employees. Organizations need to effectively manage these characteristics in order to receive maximum Read More …
Change Process
The following are the three stages of change according to Lewin’s Change Model: Unfreezing The focus of this stage is to make organization open to change. In doing so individuals are encouraged to replace old behaviors and attitudes with those Read More …
Change Management
Definition of Change Management Change simply refers to alteration in the existing conditions of an organization.One meaning of managing change refers to the making of changes in a planned and managed or systematic fashion. The aim is to more effectively Read More …
Ways of managing stress in an organisation
Organizational strategies for managing stress Encouraging more of organizational communication with the employees so that there is no role ambiguity/conflict. Effective communication can also change employee views. Managers can use better signs and symbols which are not misinterpreted by the Read More …
Consequences of stress in an organisation
High absenteeism High labour turnover Poor time keeping Poor performance and productivity Low morale Poor motivation Increased employee complaints Increased ill-health, accidents and incidents reports
Causes of work stress
The factors leading to stress among individual are called as stressors. Some of the factors/stressors acting on employees are- Organizational factors – With the growth in organizational stress and complexity, there is increase in organizational factors also which cause stress Read More …
Meaning of stress
Stress: A state of mental or emotional strain or tension resulting from adverse or demanding circumstances. Employees stress: is a growing concern for organizations today. Stress can be defined as a lively circumstance in which people face constraints, opportunities, or Read More …
Methods of handling conflicts in an organisation
Clarification of goals and objectives: The clarification and continual refinement of goals and objectives, role definitions and performance standards will help to avoid misunderstandings and conflict. Focusing attention on super ordinate goals that are shared by the parties in conflict Read More …
Advantages and Disadvantages of Conflict
Conflict can have both positive and negative consequences. On the positive side, conflict can bring energy to a competition and focus participants on the task at hand. It can also increase group cohesion and stimulate open discussion of issues. On Read More …