It is a process in which a third party tries to help the parties in conflict to agree to meet and determine a common way to resolve their conflict.
Advantages and Disadvantages
- Promotes forgiveness, harmony and peace
- Promotes unity through integration
- Solution is permanent
- All parties satisfied
- No revenge
- Development not impended.
- Time consuming
- There is no justice
Qualities of a good mediator
- Big heart – to love impartially
- Hard head – to consolidate issues
- Big ears – to listen a lot
- Small mouth – to speak less
- Wide eyes to see far/be visionary
- Big feet – to stand firm against all odds
- Big bladder – not to keep on moving out
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