Process of measuring organizational performance

 

Process of measuring organizational performance

Planning is central to good program design and effective measurement. Program logic can be used to assist planning. This includes:

  1. defining or selecting outcomes
  2. defining impacts
  3. identifying outputs
  4. identifying resources.

 

Indicators must:

  • measure performance
  • refer to a result rather than being descriptive
  • be well-defined, relevant and informative
  • be within the control or influence of Directorates
  • be available, timely and cost-effective
  • be comparable with a benchmark or previous results over time.

Conduct program in line with program logic.

Monitor performance. Data considerations include:

  • gathering relevant data by set time frames
  • ensuring the data is accurate, comprehensive and comparable.

Reporting must:

  • explain the difference between planned performance and actual performance
  • provide a picture of overall performance
  • provide an unbiased and complete picture
  • identify assumptions, gaps and variances
  • present information clearly and concisely
  • provide explanations of assumptions, gaps and variances.

Evaluate and modify.If performance measurement indicates that the program or strategy is not effective, evaluate the program or strategy and consider modifying it.



(Visited 115 times, 1 visits today)

Leave a Reply

Your email address will not be published. Required fields are marked *