Planning is central to good program design and effective measurement. Program logic can be used to assist planning. This includes:
- defining or selecting outcomes
- defining impacts
- identifying outputs
- identifying resources.
Indicators must:
- measure performance
- refer to a result rather than being descriptive
- be well-defined, relevant and informative
- be within the control or influence of Directorates
- be available, timely and cost-effective
- be comparable with a benchmark or previous results over time.
Conduct program in line with program logic.
Monitor performance. Data considerations include:
- gathering relevant data by set time frames
- ensuring the data is accurate, comprehensive and comparable.
Reporting must:
- explain the difference between planned performance and actual performance
- provide a picture of overall performance
- provide an unbiased and complete picture
- identify assumptions, gaps and variances
- present information clearly and concisely
- provide explanations of assumptions, gaps and variances.
Evaluate and modify.If performance measurement indicates that the program or strategy is not effective, evaluate the program or strategy and consider modifying it.
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