Office Administration and Management: KNEC Diploma

Office Administration and Management

Topics covered are as follows:
Topic 1: Introduction to Office Administration and Management
Topic 2: Organization Structures and Departments
Topic 3: Office Organization
Topic 4: The Office
Topic 5: The Office Personnel
Topic 6: Office Furniture and Stationery
Topic 7: Handling Office Correspondence
Topic 8: Filing and Storage of Records
Topic 9: Reprography
Topic 10: Organization and Methods
Topic 11: Emerging Trends and Issues in Office Administration and Management

At the end of the module unit, the trainee should be able to:
Apply principles and concepts of office management Identify duties and responsibilities of various office personnel
Operate and management an office
Cope with the emerging trends and issues in office administration and management.

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