- Reporting to the insurer-incase a loss or risk for which an insured is covered by the policy occurs, the insured is required to report to the insurer within a specified period of time.
- Filling in the claim form-on reporting, a claim form is issued by the insurer.the insured fills in the claim forms, stating the full details of the loss.
- Assessing /investigation of claim-the insurer files the report and sends out an assessor,who surveys the extent of the damage and makes a report.
- Compensation-the insured is compensated based on the report made by the assessor.
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