Refers to skills, capabilities and competencies that influence a person’s ability to succeed copying with environmental demands and is composed of 5 dimensions
- Self awareness- ability to be aware of who you are
- Self management – ability to manage one s own emotions and impulses
- Self motivation– ability to persist in the face of setbacks and failures
- Empathy– ability to sense how others feel
- Social skills- ability to handle the emotions of others
HOW TO CONTROL NEGATIVE EMOTIONS
- Seeking counseling
- Praying
- Relaxation
- Exercising
- Being confident
- Accepting that things happen naturally identifying problematic emotions
- Talking to friends
- Delaying your reactions
VALUES ASSOCIATED WITH EMOTIONAL INTELLIGENCE
- Humility– allow to consult and seek help when dealing with problematic emotions
- Tolerance– you will not easily get emotional about other people’s opinions e.g. becoming angry
- Respect- you will not insult/ Harm or show any form of disrespect to yourself and others because of your emotions, you will learn to control your emotions
IMPORTANCE OF EMOTIONAL CONFIDENCE
- it is important to manage our emotions properly because our emotions affect our behavior
- our emotions affect our decision making
- our emotions affect our interpersonal relationships
- it leads to improved health through avoiding stress
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