Principles and Practices and Management July 2016 Past Examination Question Papers
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THE KENYA NATIONAL EXAMINATIONS COUNCIL
DIPLOMA IN SUPPLY CHAIN MANAGEMENT
DIPLOMA IN BUSINESS MANAGEMENT
DIPLOMA IN HUMAN RESOURCE MANAGEMENT
DIPLOMA IN TRANSPORT MANAGEMENT
DIPLOMA IN TOURISM MANAGEMENT
DIPLOMA IN TOUR GUIDING MANAGEMENT
DIPLOMA IN INFORMATION COMMUNICATION MANAGEMENT
DIPLOMA IN PROJECT MANAGEMENT
MODULE III
BUSINESS EDUCATION SINGLE AND GROUP CERTIFICATE EXAMINATIONS
STAGE III
PRINCIPLES AND PRACTICE OF MANAGEMENT
3 hours
1. (a) The management of Foka Limited has adopted the bureaucratic principles of management as advocated by Max Weber. Outline five ways in which the company is likely to benefit from this adoption. (10 marks)
(b) Explain five precautions that should be taken when using tests in employee
selection to ensure that they achieve the intended purpose. (10 marks)
2. (a) Organizations that adopt Management by Objectives (MBO) are likely to encounter
certain challenges. Explain five such challenges. (10 marks)
(b) Highlight five criticisms that can be raised against the use of Herzberg’s Two Factor
theory in the motivation of employees in an organization. (10 marks)
3. (a) Give five reasons that make planning an important function of management. (10 marks)
(b) Explain five challenges that an organization may face from heavily relying on casual workers as a source of labour supply. (10 marks)
4. (a) Explain six circumstances under which a manager may find it necessary to use the autocratic style of leadership in an organization. (12 marks)
(b) Outline four ways through which the management of an organization can fulfill the self actualization needs of employees. (8 marks)
5. (a) The management of Maji Mazuri Limited reviews all the organization’s budgets after every six months. Explain six benefits that may accrue to the organization from this practice. (12 marks)
(b) Explain four leadership behaviours that are associated with the Path Goal Theory of leadership. (8 marks)
6. (a) Explain six roles that supervisors are expected to play inorder to ensure proper coordination of activities in their departments. (12 marks)
(b) Highlight four limitations of using written reports as a tool of control in an organization. (8 marks)
7. (a) Outline four ways in which an organization may benefit from engaging in corporate social responsibility activities. (8 marks)
(b) There are certain challenges that are associated with committee decision making in organizations. Explain six such challenges. (12 marks)